Privacy Policy
Last updated: January 2025
1. Introduction
RHYDER ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
Personal Information
- Name, email address, and phone number
- Profile photo and gender identity
- Payment information (processed securely via Stripe)
- Driver documents (license, insurance, vehicle registration)
Location Information
- Real-time GPS location during rides
- Pickup and dropoff locations
- Route information
Usage Information
- App usage patterns and preferences
- Device information and identifiers
- Ride history and ratings
3. How We Use Your Information
- To provide and improve our rideshare services
- To match passengers with nearby drivers
- To process payments and tips
- To ensure safety and security
- To communicate with you about your rides
- To comply with legal obligations
4. Information Sharing
We share your information only as necessary to provide our services:
- With drivers/passengers: Name, photo, and real-time location during rides
- With payment processors: Stripe for secure payment processing
- With background check providers: Checkr for driver verification
- With emergency services: When you use SOS features
- As required by law: To comply with legal processes
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest
- Secure authentication methods
- Regular security audits
- Limited employee access to personal data
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account
- Opt-out of marketing communications
- Export your data
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@rhyder.club